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SocialXReach

The smarter way to grow

Turn every conversation into an opportunity.

Automate your social media conversations, capture more leads, and turn audience engagement into real business growth — without spending all day in your inbox.

Get started freeExplore the platform

Start in minutes. No coding required.

Built for the conversations that grow your business.

  • Instagram
  • WhatsApp
  • Messenger
  • TikTok
  • One builder for every channel
  • Replies that work around the clock
  • Designed around official platform APIs

Channel names indicate compatibility goals. No partnership or endorsement is implied.

See it in action

From a simple comment to a meaningful conversation.

Turn everyday social engagement into an automated customer journey.

Terra & Kiln

Automated replies on

Comment on “Spring glaze drop”

jordan.makes PRICE

Just now · Reply

Keyword “price” detected
Thanks for your interest! I’ll send you the details in a DM.
Hi Jordan! The Terra mug is part of our spring drop. Here’s the link:

Terra Mug — Speckled Sand

Handmade stoneware

View product

Simulated conversation for demonstration.

Workflow

Trigger

Comment on post

Spring glaze drop

Condition

Contains “price”

Also: cost, how much

Message

Public reply + DM

Sends product link

Action

Tag: interested

Segment: spring-drop

Trigger
Someone comments “PRICE” on a post
Customer action
Jordan comments “PRICE” on the new mug drop.
Automation decision
SocialXReach detects the keyword “price”.
Outgoing message
“Thanks for your interest! I’ll send you the details in a DM.”

The result: Every interested commenter gets the link in seconds — no copy-pasting replies by hand.

Why automate

Less manual work.
More meaningful growth.

Before

Manual inbox
  • Repeating the same replies manually
  • Losing potential customers in the inbox
  • Missing messages outside business hours
  • Forgetting to follow up with interested leads

After

With SocialXReach
  • Automated replies to common questions
  • Organised conversations and tagged leads
  • Consistent messaging around the clock
  • Structured follow-ups and clearer lead journeys

Features

Everything you need to turn engagement into growth.

Automate the repetitive parts of every conversation, and keep the human parts human.

Automate conversations

Reply the moment someone shows interest.

Comments, direct messages, story replies and keywords can each start an automation. Reply publicly, continue privately, and keep the conversation moving.

  • Keyword and comment triggers
  • Public reply plus private follow-up
  • Quick replies that guide the next step
See Instagram automation

Capture and qualify leads

Collect the details that matter — in the chat.

Ask for an email, a budget or a timeline without sending people to a form. Every answer is saved to the contact so your team knows who to talk to first.

  • Conversational lead forms
  • Tags, fields and segments
  • Hand-off to your CRM or sales inbox
Lead generation for teams

Scale with AI

Answer common questions with your own knowledge.

Give the assistant approved information — FAQs, policies, opening hours — and it drafts accurate replies. Set clear rules for when a person should take over.

  • Grounded in information you approve
  • Escalation to a human when needed
  • Review conversations and refine answers
Explore AI automation

Measure performance

See which conversations turn into customers.

Track conversations, captured leads, link clicks and conversions for every workflow, so you can double down on what works.

Compare plan analytics
  • Workflow-level reporting
  • Lead and conversion tracking
  • Channel comparisons

Visual builder

Build powerful automations without writing code.

Connect triggers, conditions, messages, and actions in a workflow that fits your business.

Spring drop · Comment to DM

6 steps · Instagram

Interactive preview — nothing is sent

Select a step to see its settings

Solutions

Made for the way you grow.

Whether you’re a creator of one or a team of fifty, start with workflows designed for how you work.

Creators

Grow your audience, share resources, and turn engagement into opportunities.

Explore solutions for creators

E-commerce

Answer product questions, share product links, and support purchase journeys.

Explore solutions for e-commerce

Agencies

Manage multiple client workflows and organise campaign operations.

Explore solutions for agencies

Marketing teams

Capture leads, qualify prospects, and improve response consistency.

Explore solutions for marketing teams

Integrations

Connect your conversations to your workflow.

Send captured leads to your CRM, add subscribers to email lists, share products from your store and trigger your own automations with webhooks.

  • CRM
  • Email marketing
  • E-commerce
  • Analytics
  • Webhooks
  • Workflow automation

Roadmap, not yet live: the tools shown are illustrative examples of integrations we plan or are exploring. None are connected today.

Browse the integration directory

  • HubSpot

    Planned

  • Shopify

    Planned

  • Google Sheets

    Planned

  • Zapier

    Planned

  • Mailchimp

    Planned

  • Slack

    Planned

  • Google Analytics

    Planned

  • Webhooks

    Planned

Customer stories

Better conversations create better customer experiences.

All stories

Illustrative examples. These businesses are fictional and the stories describe how SocialXReach is designed to be used — not measured results.

E-commerceIllustrative example

A ceramics studio that stopped copy-pasting product links.

Terra & Kiln · Small-batch ceramics studio

Challenge
Every new collection post filled up with “price?” and “link?” comments. The two-person team answered by hand in the evenings, and shoppers often left before a reply arrived.
Solution
A comment-to-DM workflow replies publicly, then sends the product card in a private message. Shoppers who ask about shipping get the shipping FAQ automatically.
Outcome
Shoppers get the link while they’re still interested, and the team spends evenings on new pieces instead of the inbox.
Read the story: Terra & Kiln
CreatorIllustrative example

A fitness creator turning new followers into newsletter readers.

Coach Rivera · Online fitness coach

Challenge
Followers asked for the same beginner plan every day.
Outcome
Each new follower gets a consistent first experience, and coaching enquiries are easy to find and follow up.
Read the story: Coach Rivera
AgencyIllustrative example

An agency running lead capture for a dozen clients from one place.

Northline Studio · Digital agency, 12 clients

Challenge
Each client had a different process for handling enquiries, which made reporting and handovers messy for the account team.
Outcome
Account managers onboard new clients faster and every lead arrives with the same structured details.
Read the story: Northline Studio

Getting started

Your first automation is closer than you think.

  1. 01

    Step 01: Create your account.

    Sign up and set up your workspace in a few minutes.

  2. 02

    Step 02: Connect a supported channel.

    Securely link Instagram, Messenger or another supported account.

  3. 03

    Step 03: Build and activate your first workflow.

    Start from a template, adjust the messages and switch it on.

Get started free

Pricing

Simple plans. Room to grow.

Start free, then upgrade as your audience and team grow.

Free

Try automation on one channel.

$0/ month

Up to 500 contacts

Start for free — Free plan
  • 1 connected channel
  • 3 active automations
  • Comment & DM keyword triggers
  • Unified inbox
  • SocialXReach branding on messages

Starter

For creators getting serious.

$15/ month, billed yearly

Up to 2,500 contacts

Start free trial — Starter plan
  • 2 connected channels
  • Unlimited automations
  • Lead capture forms
  • Tags and segments
  • Remove SocialXReach branding
Recommended

Pro

For growing brands and small teams.

$39/ month, billed yearly

Up to 10,000 contacts

Start free trial — Pro plan
  • All supported channels
  • AI replies from your knowledge
  • Broadcasts and sequences
  • 3 team seats
  • Analytics and conversion tracking

Business

For agencies and multi-brand teams.

Custom

Custom contact volume

Talk to us — Business plan
  • Multiple workspaces
  • Unlimited team seats
  • Roles and permissions
  • Advanced AI controls
  • Priority support

Demo pricing: these plans and prices are placeholders for illustration and are not a commercial offer.

Compare all features

FAQ

Frequently asked questions.

Can’t find what you’re looking for? We’re happy to help.

Contact us

SocialXReach is a no-code platform for automating social media conversations. You build workflows that respond to comments, messages and other supported events, capture lead details and route conversations to your team.

We’re designing for Instagram, Facebook Messenger, WhatsApp and TikTok. Exactly what you can automate depends on each platform’s official APIs, your account type and any approvals the platform requires — for example, WhatsApp needs a WhatsApp Business account.

No. Workflows are built visually by connecting triggers, conditions, messages and actions. Templates give you a starting point you can adapt.

Each automation starts with a trigger — like a keyword in a comment or a new message. It can then check conditions, wait, send messages, ask questions and tag the contact. You can review every conversation in the unified inbox and step in at any time.

Yes, on plans that include AI. You provide approved business information — such as FAQs, policies and opening hours — and the assistant uses it to draft replies. You control when it should hand the conversation to a person.

Yes. You can run several automations side by side, organise them by channel or campaign, and see how each one performs. Business plans add separate workspaces for teams and agencies.

A free plan is planned so you can try automation on one channel. Plan details on this site are placeholders until launch and may change.

Create an account, connect a supported channel and pick a template. SocialXReach is not yet open for sign-ups — you can register your interest on the sign-up page.

Your next conversation could be your next customer.

Spend less time repeating yourself and more time growing your business.

Get started freeExplore features